Products on Sale of Uproot Clean

We have a 60-day return policy, which means you have 60 days after receiving your item to request a return.

You’ll also need the receipt or proof of purchase to get the refund. Approved refunds will include the original shipping fee (if applicable).

To start a return, you can contact us at help@uprootclean.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return questions at help@uprootclean.com.

Damages and issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exchanges: The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item. If this flash sale has ended when you want to request an exchange, please reach out directly to help@uprootclean.com. We will not provide a return label to return the item you have back to us, however we will ship the exchange item to you for free.

Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.